Terms and Conditions

ALNASSER Terms and conditions to buy online, please read it carefully before using ALNASSER platform to buy online operated by ALNASSER.

Your access to and use of the service shopping online through ALNASSER online store is conditioned on your acceptance of and compliance with ALNASSER Terms. ALNASSER Terms apply to all visitors, users and others who access or use ALNASSER website/application.

By accessing or using ALNASSER online store, you agree to be bound by ALNASSER Terms to buy online all what you need. If you disagree with any part of the terms then you may not access the service of purchasing from ALNASSER online shopping website/application.

Accounts on ALNASSER website/application to buy online

When you create an account with ALNASSER to buy online, you must provide ALNASSER the information that is accurate, complete, and current at all times to help you to shop from ALNASSER online shopping website/application. Failure to do so constitutes a breach of ALNASSER Terms, which may result in immediate termination of your account on ALNASSER online shopping website/application.

You are responsible for safeguarding the password that you use to access the Service of ALNASSER and for any activities or actions under your password, whether your password is with ALNASSER service to buy online or a third-party service.

You agree not to disclose the password of your account on ALNASSER website/application to shop online to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account to help us to secure your account to enjoy ALNASSER online shopping service.

ALNASSER Loyalty Program

Loyalty Program Terms:

The member's age in ALNASSER loyalty program must not be less than 21 years old.
The terms, conditions, and rules governing the loyalty program are subject to the provisions of Egyptian law, and therefore Faisal Al-Rasheed Group (ALNASSER) will not be responsible for the cancellation or modification that may occur to those rules, terms and conditions in the event of a cancellation or amendment to the provisions of Egyptian law that contradicts the terms and rules of the ALNASSER Loyalty Program.
The customer is deemed to have unconditionally agreed to these terms and conditions listed below and thus the subscriber acknowledges that he has read the terms in full and agrees to them.
The validity of the points earned by the member can be used from the date of obtaining it and

Loyalty Program Rules:

Faisal Al-Rasheed Group (ALNASSER) has the full right to amend or change the criteria for joining the loyalty program without the need for any warning or warning.
Companies, institutions and bodies in general are not entitled to join in their legal capacity as members of the program, as membership is limited to natural persons “individuals” only, without legal persons.
Members may modify their personal data registered in the program’s database (address, phone number, email.....) on the website www.alnasser.eg, Faisal Al-Rasheed Group (ALNASSER) is not responsible for any loss resulting from failure to Update that data.
The customer can inquire about his account statement through the website or through the customer service by calling the phone: 19785.
Faisal Al-Rasheed Group Company (ALNASSER) does not bear responsibility for all the consequences of any malfunctions that may affect the program, whether directly or indirectly, but it will make all available efforts to preserve the advantages acquired by the card holder - and the company does not bear any responsibility for any cases of fraud, fraud, etc., or use that is inconsistent with the aforementioned terms and conditions of membership.
The loyalty program is for ALNASSER website "www.alnasser.eg" only.
Faisal Al-Rasheed Group (ALNASSER) alone has the right to cancel or suspend the validity of the card at any time, for the following reasons:

Customer's violation of the terms and conditions of the program.
The customer provided incorrect information or data.

Links to Other Websites in ALNASSER website/application

ALNASSER Service to shop online may contain links to third-party websites or services that are not owned or controlled by ALNASSER.

ALNASSER has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party website/applications.

ALNASSER strongly advises you to read ALNASSER terms and conditions and privacy policies of any third-party websites or services that you visit.

ALNASSER Account Termination

ALNASSER may terminate or suspend access to ALNASSER service to shop online immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach ALNASSER Terms.

Upon termination, your right to use the service of the online shopping will immediately cease. If you wish to terminate your account on ALNASSER, you may simply discontinue using the service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.

Any dispute or claim arising out of or in connection with this website/application shall be governed and construed in accordance with the laws of Egypt.

ALNASSER's failure to enforce any right or provision of these ALNASSER Terms will not be considered a waiver of those rights.

If any provision of these ALNASSER Terms is held to be invalid or unenforceable by a court, the remaining provisions of these ALNASSER Terms will remain in effect.

Changes

ALNASSER online shopping website/application reserves the right, at our sole discretion, to modify or replace ALNASSER Terms at any time. If a revision is a material.

ALNASSER will try to provide at least 30 days' notice prior to any new terms taking effect on your activity to shop from ALNASSER online shopping website/application. What constitutes a material change will be determined at ALNASSER sole discretion.

By continuing to access or use ALNASSER service to enjoy the online shopping free shipping "in case of using a code which make the shipping is zero" after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using ALNASSER online shopping website/application.

ALNASSER Minor Policy to buy online

Minors under the age of 18 are prohibited to register as a user of this website/application and are not allowed to transact or use ALNASSER online shopping website/application.

If you make a payment for ALNASSER online shopping website/application products or services, the details you are asked to submit will be provided directly to ALNASSER payment provider via a secured connection and enjoy the different and easiest payment methods.

ALNASSER accepts online payments using Visa and MasterCard credit/debit card in EGP (or any other agreed currencies) or Premium Card for completing the process to submit your online order and purchasing it.